The State of Independent Restaurants, an NRN Intelligence study, found that 41% of independent restaurant operators had challenges staffing the BOH. Full-service restaurants experience the greatest difficulties in this department, with 44% noting...
Your FOH gets a lot of attention. After all, it's the face of your restaurant, the first thing your guests see when they walk in, and the responsible party for the lines of communication from the guest to the BOH. Or, at least, it should be. Go...